Our Areas of Expertise
Infrastructure
Infrastructure Assessment and Implementation. We conduct a complete analysis of your current technology infrastructure, existing solutions and issues. We will assess the technical requirements of any additional needs, red flags, and capabilities, as well as ways to improve workflow based on the needs of your particular business.
Private Cloud and Virtualization. Design and implementation of a secure cloud platform enabling application and file access from multiple locations across multiple device platforms.
Lifecycle Management. Applying proper management, application and best practices from the planning, intake, operation and governance of your data to the end product of your workflow —in a way that creates value for your business.
Disaster Recovery/Business Continuity. Ensuring that your data is safe, through the application of redundancy systems and/or offsite or cloud backup of crucial records, as well as the support and rapid system implementation required to have your IT fully operational immediately after a disastrous event.
Centralized Monitoring. We monitor your servers and critical services for outages and deviations from normal behavior, and use collected data to provide insight in to areas where performance can be optimized.
Vendor Management. We’ll help you evaluate and manage your current vendor relationships, contracts, negotiations and RFPs to help you business maximize value while optimizing your IT.
Discovery and Documentation. We’ll help to make sure your company benefits from the security provided by plotting out your valued data assets and network connectivity, auditing and mapping out your entire IT system for easier assessment and planning.
Citrix Consulting
Keystone Technology Group is proud to be Citrix Silver partner. Our relationship allows us the latitude to offer many different Citrix-based solutions based on specific need. We are passionate about the Citrix product suite and how it has transformed the workplace. Work is something you do, not somewhere you go.
XenApp and XenDesktop. We specialize in upgrades from Presentation Server and XenApp environments to the latest releases. Many customers also utilize our skill set for Citrix health checks and verify best practices are in use. Not sure if XenApp and XenDesktop are right for your environment? Keystone can help you make an informed decision by executing a custom proof-of-concept (POC) for your company.
Sharefile. In today's world, there are many great options for Content Collaboration Platforms (CCP). Sharefile is great for customers looking for a single pane of glass approach to all cloud storage options; it also offers mobile access to legacy file shares - something that not all CCP solutions offer.
Netscaler. The feature set of the Netscaler is endless. Let us help you determine which features are most relevant to you and your business. Our customers today mostly leverage the Netscaler as a Secure Gateway replacement as well as a web load-balancer.
HELP DESK
Keystone Technology Group closes over 10,000 tickets a year with a 99% satisfaction rating. We’ve got a quick resolution time, and have invested heavily in automation and documentation of support procedures.
Live Peak-Time/Afterhours Support. Your business can’t be put at the risk of not having someone watching your infrastructure at all times. We have expert technical staff available so your issues can be addressed 24/7 and at the busiest time of your workday.
Hardware Procurement. We’ll help equip your business and manage shipping and installation by qualified technical staff— from servers to workstations and everything in between.
Managed Desktop. Keystone Technology Group can help maintain the desktop environment for your team, keeping their computing environment up to date and secure.
CLOUD SOLUTIONS
For file access, storage, sharing and collaboration beyond the company firewall, Keystone Technology Group provides custom cloud computing solutions that keep your staff productive from multiple locations —across multiple devices— while staying secure and compliant.
Office 365. Migrating to Office 365 is almost mandatory in this day and age as email and productivity remain vital to business operation. We understand that not all legacy systems are created the same; no two migrations to Office 365 are the same. Keystone has migrated in excess of 10,000 users to Office 365; utilize us as your strategic partner to get you there on time and on budget, with 100% user acceptance.
On-premises-to-Cloud and Cloud-to-Cloud Migration. Keystone Technology Group handles the secure migration of your valuable data assets from on-premise data center —or your current cloud provider—to a new cloud solution, seamlessly.
Evaluation and Assessment. The growing number of cloud solutions require expert guidance and advice. Not one cloud solution fits all. Which providers ensure the proper security and compliance features for your needs? Which allow the proper file and sharing access across different platforms? We’ll help you determine and procure the right solution for your business.